Introducing The Floor Room
Exclusively at John Lewis & Partners
Our partnership with The Floor Room brings you the best possible fitted flooring service.
Alongside a diverse selection of carpets and hard wood flooring, The Floor Room offers expert advice at our welcoming in store concessions and an easy-to-browse website to find the right flooring for you online.
Find your perfect flooring
Our partnership with The Floor Room brings an extensive selection of fitted flooring types
Carpet
From wool and wool blends to hardwearing manmade options, there’s a carpet for every home
Luxury vinyl
Durable, scratch-resistant and waterproof, luxury vinyl flooring comes in many stylish designs
Laminate
Practical laminate flooring makes it easy to enjoy the look of real wood, tile or stone flooring for less
Wood flooring
Made with natural wood veneers, engineered wood flooring is as beautiful as wood and can be refinished
Bring The Floor Room to your home
Book a personal consultation and an expert from The Floor Room will come to your home to help you plan and choose your dream floor.
The appointment is free and lasts between 45 and 90 minutes. Your flooring expert will bring samples for you to see, touch and even stand on. The appointment also includes professional measuring of your room or rooms, and a no-obligation flooring quote if you see something that you like.
Services
Whether you prefer to shop in store or online, The Floor Room makes it easy to choose the right fitted flooring for you
Free samples
Request up to four free flooring samples of your choice, delivered to your door in days
Measuring and fitting
Professional services available include measuring, flooring removal and flooring fitting
Expert advice
Get help planning your new fitted flooring from the experts at The Floor Room in-store concessions
Online visualiser
Upload a photo of your room to see an unlimited number of your favourite flooring options in place
Start planning your dream flooring
Making your ideal floor a reality is easy with The Floor Room, the complete store to floor service
FAQs – The Floor Room & John Lewis
Why have you partnered with The Floor Room?
Our partnership with The Floor Room simply means we can offer our fitted flooring customers more choice and a more efficient service, as well as easier access to experts for planning, choosing and fitting new flooring
How do I buy new flooring through The Floor Room?
Simply visit one of the 34 The Floor Room concessions in John Lewis shops to look at flooring samples and get expert advice, or browse and shop online at The Floor Room
I’ve already placed my order with John Lewis. What do I need to do?
Nothing at all. If your order has been accepted, your flooring project will continue as we agreed. Depending on timing, it will be completed by either John Lewis or The Floor Room to the very highest standards.
Will my local branch have a The Floor Room concession?
You’ll find The Floor Room concessions in all 34 John Lewis branches where we offer fitted flooring