SLEEP advice by John Lewis
Our Services
Sleep Appointments
We know the importance of a great night’s sleep. That’s why our Partners are here to offer free, impartial advice to help you sleep well and feel fully rested, day after day.
You can book a free 1:1 virtual or in-store appointment with an experienced Partner to discuss your sleep needs and preferences.
In-store appointments are available at our Horsham, Nottingham, Peter Jones, Southampton and Stratford branches.
What to expect during the appointment
The appointment will last 45 minutes. During this time, our Partner will discuss your requirements and budget, before offering expert advice on how to choose the right sleep products. They’ll take you through the features to look out for, the benefits of different products, and explore how you can improve your bedroom environment to support your overall wellbeing and enhance your quality of sleep.
They'll then make appropriate recommendations, tailored to your specific needs. Product recommendations will cover mattresses, bed frames, pillows, duvets and bedding, as well as related categories such as nightwear and lighting.
Our Partners are trained in many sleep products, especially mattresses, so if you have any questions about spring counts, memory foam, pillow fillings, tog ratings and thread counts, then this appointment is the perfect time to ask.
You will be asked to complete a short questionnaire in advance which will help our Partners tailor the appointment to your needs and prepare products to talk through in advance.
Our Partners will discuss your requirements and budget with you, before offering advice on how to choose the right sleep products.
They’ll take you through the features to look out for, the benefits of different products, and explore how you can improve your bedroom environment to support your overall wellbeing and enhance your quality of sleep.
They'll then make recommendations, tailored to your specific needs. Product recommendations will cover mattresses, bed frames, pillows, duvets and bedding, as well as related categories such as nightwear and lighting.
Appointment length: 45 minutes
During the appointment you will be assisted with locating relevant products online or with finding your closest store with stock availability, although there is no obligation to buy. After the appointment you will receive an email with details of all your recommended products and services.
There's no obligation to buy anything as a result of the appointment. During the session our Partner will make a note of the products that are recommended for you, and they'll create a personalised wish list so you can easily find your handpicked items.
